About the Client
Located in the heart of one of the UK’s bustling metropolises, the client is a semi-government body responsible for urban planning, transportation and infrastructure development. With the digital era bringing new opportunities, the office recognized the need to upgrade their IT systems and security practices to protect sensitive data, ensuring adherence to the nation’s highest cybersecurity standards: The Cyber Essentials Plus (CE+) certification by the National Cyber Security Centre (NCSC).
The Challenge
At the heart of metropolitan operations, the semi government office grappled with several pressing challenges that threatened their digital integrity and operational efficiency.
Their antiquated IT backbone made them a soft target for advanced cyber threats.
A hybrid work model increased potential chinks in their digital armor, especially via unsecured devices.
An absence of holistic cybersecurity measures meant glaring gaps in data safety.
The lack of a unified device management system rendered monitoring and security enforcement problematic
The Solution
Acknowledging the challenges, our team crafted a robust solution framework, keeping NCSC guidelines at its core.
Modern
IT Infrastructure
Conducted a comprehensive IT audit to understand the current infrastructure, email hosting setup, and pinpoint inefficiencies
NCSC-Aligned
Configurations
Transitioned the firm to a reliable and secure email hosting solution, ensuring seamless email communication
Centralized Device
Management
Moved essential services, including email archives, to the cloud for better accessibility and scalability
Reduced
IT Overheads
Installed top-notch security solutions to safeguard email communication, including SSL encryption, spam filtering, and regular security audits
Efficient
Data Management
Apart from email, introduced a unified communication tool for video conferencing, chats, and other essential communication needs
Document
Management System
Robust system that integrated seamlessly with the email, allowing remote and onsite teams to manage documents
The Result
The outcomes of our strategic interventions were nothing short of transformative for the MDD. The staff were relieved since devices no longer kept crashing and data was automatically backed up. In addition, centralized document control made confidential document sharing impossible unless prior approved.
“Partnering with Bilsha Ltd for our IT overhaul was one of the best decisions we’ve made. Their deep understanding of NCSC guidelines and the CE+ certification process was evident in the solutions they provided. Today, our office operates more securely and efficiently than ever, and we owe a huge part of that success to their expertise.“
Quincy Sherry, Co-ordinator, Semi Govt Office
The Conclusion
Intertwining the revered guidelines of the NCSC and the pursuit of the CE+ certification, the said semi government office has not only fortified its digital assets but also solidified its standing as a forward-thinking semi-government entity for urban development. The journey stands as a testament to the fusion of proactive governance and cutting-edge IT solutions.
